A named case manager replies within 24 hours, every day of the week.
After treatment
The question families ask last and worry about most. Treatment ends at discharge; care does not. This is exactly what you leave India holding, who answers when you are back home, and the recovery and wellbeing services available if the surgeon wants you to stay a little longer.
Before you board
Support at home
The same named person who met you at the airport stays your contact after you land at home — for follow-up bookings, report queries, prescription clarifications and insurer paperwork. WhatsApp is usually the fastest route.
Scheduled reviews with the consultant who actually operated, typically at two weeks, six weeks, three months and twelve months, and sooner if something worries you. Your reports are read before the call, not during it.
Bloods, INR, drug levels, imaging and tumour markers are done at a laboratory near you and sent to us. The treating team interprets them against your operative course and adjusts the plan in writing.
Some milestones need to be seen in person — transplant reviews, staged surgery, implant checks. Everything else is handled remotely so you are not paying for a trip a video call could have done.
A named case manager replies within 24 hours, every day of the week. Country-specific arrangements — languages, laboratories, time zones and prescription formularies — are set out in the guides for your country.
Post-treatment wellbeing
Structured physiotherapy for joint replacement, spine surgery and stroke recovery, continued as an outpatient at a serviced apartment near the hospital when a few more weeks make a lasting difference.
Supervised, monitored exercise programmes after bypass, valve or lung surgery, with a graded home plan you take away.
Nutrition review, lymphoedema care, stoma training, pain management and counselling between cycles, so the gaps in treatment are not empty weeks.
A dietitian plan built around food you actually eat at home, and diabetes control tightened before you fly rather than left to your GP.
Recovery is not only physical, and the attendant who slept on a chair for three weeks needs support too. Available in your language.
Where the surgeon advises a few extra weeks before flying, we arrange calm, low-cost stays close to the hospital — Kerala's coast, the Nilgiris, coastal Goa, or a serviced apartment in the same city. Any Ayurveda or wellness stay is arranged only with the treating surgeon's written clearance, never as a substitute for medical care.
Rehabilitation and wellbeing services are delivered by the hospital or by clinics it refers you to. Clinical decisions, including whether any of this is appropriate for you, rest with the treating doctors.
Answers
Next step
Tell us your condition and where you live. We will set out the follow-up schedule, which tests can be done at home, and what a return visit would realistically involve — before you decide anything.
